Closest to the main entrance are two parking spaces reserved for those with mobility impairments. It is about 20 meters from the car park to the main entrance.
Please drive up to the main entrance and drop visitors off. Coach parking is available on Tullgatan.
GUIDES & ASSISTANTS
Guides and assistants visit the museum free when accompanying a visitor needing help.
Unfortunately we do not have any hearing loops at present. Audio amplifiers are used on guided tours.
At certain times the museum can be noisy and busy, but there are many calmer moments as well, so do get in touch with us. Tuesdays are often quieter, as are weekday afternoons.
GUIDE AND ASSISTANCE ANIMALS
Trained and certified guide and assistance animals are allowed in the whole museum and cafe.
All exhibitions texts are available in Swedish and English.
There are two toilets in the reception area. One of these is accessible and has a wall mounted baby changing table.
There are usually lactose free, milk protein free, gluten free and egg free alternatives in the cafe but the selection varies. Please call beforehand and we will try to solve something that suits you. Since we bake and cook everything on site, there is a risk that it may have come into contact with an allergen. The assortment includes pastries with nuts.
Available to borrow in reception.
Next to reception there are several different sizes of locker where you can select your own code.
ACCESSIBILITY AROUND THE EXHIBITIONS
The museum and cafe are located on the ground floor in part of the old porcelain factory. There is accessibility for pushchairs, wheelchairs, mobility scooters and mobility aids in all parts of the museum apart from furthest in by the kiln which is down a flight of steps. The old round kiln can be seen but not got around.
Some parts of the reception desk are quite high but it is lower by the cafe area.
4 november Alla helgons dag kl. 12-00
24-26 december Julafton, Juldagen och Annandag jul stängt
31 december Nyårsafton stängt
Kulturarvskortet ger 50% rabatt på entréavgift.
Årskort 100 kr
Fri entré upp till 26 år, samt för studenter mot uppvisande av giltig studentlegitimation.
Vi accepterar kort- och Swishbetalning och är en kontantfri verksamhet.
There are no upcoming events.
Openning Hours 2023
Tuesday-Friday at 10-17 10-17
Saturday at 10-16 10-16
Sunday at 11-15 11-15
Exceptional opening hours
10 September Museum Rally at 10-15 10-16
4 November All Saints’ Day at 12-00 12-00
24-26 December Christmas Eve, Christmas Day and Boxing Day closed
31 December New Year’s Eve closed
Annual pass SEK 100
Free entry up to the age of 26, as well as for students on presentation of a valid student ID.
We accept card and Swish payments and are a cashless business.